Terms of Use

Aim

We will aim to uphold our visitors’ rights to privacy and will work to secure all data. We will be transparent about the data we collect from our visitors and strive to process and protect data in a manner that is fair and within the law.

Hosting and SSL

We use secure server technology, including an SSL (Secure Socket Layer) certificate so that your browsing is protected against specific malicious attacks. Using this technology helps to minimise the ability for unauthorised parties to access any data passed between your browser and our website.

Cookies

This website uses cookies. Cookies are text files sent between a web client and server, on its users’ computers and devices. Cookies allow the website to operate effectively and to enhance the visitor’s browsing experience, allowing the website, among other features, to recognise which pages have been visited during a browsing session. Therefore your computer or device may be able to remember which pages you have viewed and your navigation journey through a website.

If you disagree with the use of cookies on our site, you should leave immediately, or disable the cookies. If you want to disable cookies you need to change your website browser settings. Should you disable any cookies, the website may not continue to function properly.

Google Analytics

We use Google Analytics to anonymously track data relating to visitor behaviour patterns. This is done in order to measure numbers of visits to a particular part of the website, or use of features. No personal data which could be used to identify site visitors is collected by Google Analytics.

Third Party Links

Links to third party websites may appear on our website where these are believed to be relevant to our content and may be of interest to our visitors. Third party websites should have their own privacy policies, and we cannot be held liable for their policies or non-compliance with data protection laws.

Requesting a Quote

When you request a quote for a product via this website, we will request some contact data from you in order to complete and respond to your query. The data will include your name, email address, and telephone number. This will be sent to us and stored for the purposes of responding to you. Should you require that we delete this data, this can be done so at any time. Please contact us if this is the case.

Mailing Lists

We offer a completely optional mailing list sign up via our website. We do not share your data with other businesses or organisations. Details will never be passed on to a third party for marketing purposes. Clients may unsubscribe from this service at any time. Any emails we send out via our mailing list service will contain an ‘unsubscribe’ link. We keep the contact details securely with our mail delivery provider, a company committed to GDPR.

Live Chat

Should you contact us via live chat, we may record your email address for further correspondence and reply.

Personal data breach

Should we detect a breach of security (leading to the accidental, or unlawful, loss, alteration, or unauthorised access to personal data in which the rights and privacy of individuals are adversely affected), we will report this as soon as possible in line with GDPR law. We will also take all reasonable steps to mitigate against the breach and, where possible, put any further processes in place to protect your data moving forward.

Contacting Us

Should you wish to contact us via our website, we will never share any of the data you provide with any other business or individuals, and will delete the data that you have provided on request.

Further Information

Please contact us if you have any queries about our policy.